The Malta Visa Service Centre aims to offer a fair and professional service to all our customers. We welcome feedback that helps us to focus on where we need to improve. If you have received particularly good service from us, or if you have any complaints, or comments or are concerned about the standard of service you received, please let us know. We investigate all complaints fully and will send you a reply.

You can send us your comments/complaints by:

Either speaking to Visa Service Centre Supervisor or;

E-mailing to [email protected]