For any queries, kindly contact us on our call centre numbers +7 (495) 276 25 19 in Moscow or +7 (812) 438 42 16 in St. Petersburg.

We shall respond to phone calls from 9.00 to 16.00 from Monday to Friday. You can also contact us by e-mail at info@maltavac-ru.com

For complaints or suggestions please write at feedback.mlru@vfshelpline.com

You can reach us through the following channels:

Moscow Submission Timings: 0900-1600hrs (Monday-Friday) Address: Shchipok Str, bld. 11, block 1, Moscow , 115054 Nearest Metro stations Metro Serpukhovskaya, Metro Dobryninskaya, Metro Paveletskaya Passport Collection Timings: 1100-1600hrs (Monday-Friday) For information call: Call +7(495) 276 25 19 between 9.00-16.00 hours, Monday-Friday Email: info@maltavac-ru.com

St. Petersburg Submission Timings: 0900-1600hrs (Monday-Friday) Address: Nekrasova str., 27 191014 St.Petersburg Metro stations: "Chernyshevskaya" or "Ploshchad Vosstaniya" Passport retrieval time:0900-1600hrs (Monday-Friday) For information call: Call +7 (812) 438 42 16 between 9.00-16.00 hours, Monday-Friday Email info@maltavac-ru.com

Yekaterinburg Submission Timings: 0900-1600hrs (Monday-Friday) Address: Karla Libknekhta, 22 office 313 Yekaterinburg, 620075 Passport retrieval time:0900-1600hrs (Monday-Friday) For information call: Call +7(495) 276 25 19 between 9.00-16.00 hours, Monday-Friday, Moscow time Email info@maltavac-ru.com

Rostov-on-Don Submission Timings: 0900-1600hrs (Monday-Friday) Address: Semashko pereulok 117G,   Rostov-on-Don, 344018 Passport retrieval time:0900-1600hrs (Monday-Friday) For information call: Call +7(495) 276 25 19 between 9.00-16.00 hours, Monday-Friday Email info@maltavac-ru.com

Novosibirsk Submission Timings: 0900-1600hrs (Monday-Friday) Address: Sibirskaya Str. 57, Novosibirsk, 630132 Passport retrieval time:0900-1600hrs (Monday-Friday) For information call: Call +7 (383) 209 03 79 between 9.00-16.00 hours, Monday-Friday Email info@maltavac-ru.com

Kazan Submission Timings: 0900-1600hrs (Monday-Friday) Address: Tazi Gizzata Str. 4, 1st floor, Kazan, 420111 Passport retrieval time: 0900-1600hrs (Monday-Friday) For information call: Call + 7 (495) 276 25 19 between 9.00-16.00 hours, Monday-Friday Email info@maltavac-ru.com

Samara Submission Timings: 0900-1600hrs (Monday-Friday) Address: Sadovaya Street 263, Samara, 443001 Passport Collection Timings: 0900-1600hrs (Monday-Friday) For information: Call +7 (495) 276 25 19 between 9.00-16.00 hours, Monday-Friday Email: info@maltavac-ru.com

Nizhny Novgorod Submission Timings: 0900-1600hrs (Monday-Friday) Address: Osharskaya Street 16, Nizhny Novgorod, 603006 Passport Collection Timings: 0900-1600hrs (Monday-Friday) For information: Call +7 (831) 461 94 98 between 9.00-16.00 hours, Monday-Friday Email: info@maltavac-ru.com

Krasnodar Submission Timings: 0900-1600hrs (Monday-Friday) Address: Komsomolskaya Street 6, Krasnodar, 350063 Passport Collection Timings: 0900-1600hrs (Monday-Friday) For information: Call +7 (495) 276 25 19 between 9.00-16.00 hours, Monday-Friday Email: info@maltavac-ru.com

Krasnoyarsk Submission Timings: 0900-1600hrs (Monday-Friday) Address: Maerchaka Street 16, Krasnoyarsk, 660075 Passport Collection Timings: 0900-1600hrs (Monday-Friday) For information: Call +7 (495) 276 25 19 between 9.00-16.00 hours, Monday-Friday Email: info@maltavac-ru.com