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Contact Us

For any queries, kindly contact us on our call centre numbers +7 (495) 276 25 19 in Moscow or +7 812 272 69 09 in St.Petersburg

We shall respond to phone calls from 9.00 to 16.00 from Monday to Friday.
You can also contact us by e-mail at info@maltavac-ru.com

The Malta Visa Service Centre aims to offer a fair and professional service to all our customers. We welcome feedback that helps us to focus on where we need to improve.

If you have received particularly good service from us, or if you have any complaints or comments or are concerned about the standard of service you received, please let us know. We investigate all complaints fully and will send you a reply.

You can send us your comments/complaints by:

- Either speaking to Visa Service Centre Supervisor or;
- E-mailing to feedback.mlru@vfshelpline.com

You can reach us through the following channel:

Moscow

St. Petersburg

Yekaterinburg

Rostov-on-don

Submission Timings:
0900-1600hrs (Monday-Friday)

Address:
Dubininskaya Str. 35,
Moscow , 115054

Nearest Metro – Metro Paveletskaya (7 minutes walk), Metro Serpukhovskaya (12 minutes walk)

Passport Collection Timings:
0900-1600hrs (Monday-Friday)

For information:
Call +7(495) 276 25 19 between 9.00-16.00 hours, Monday-Friday

Email:
info@maltavac-ru.com

Submission Timings:
0900-1600hrs (Monday-Friday)

Address:
Shpalernaya Street 38,
St. Petersburg , 191123

Passport Collection Timings:
0900-1600hrs (Monday-Friday)

For information:
Call +7 812 272 69 09 between 9.00-16.00 hours, Monday-Friday

For appointment to the Embassy:
Call +7 (495) 276 25 19 between 9.00-16.00 hours, Monday-Friday

Email: info@maltavac-ru.com

Submission Timings:
0900-1600hrs (Monday-Friday)

Address:
Gogol Street 36,Office 1001
Yekaterinburg, 620075

Passport Collection Timings:
1100-1600hrs (Monday-Friday)

For information:
Call +7(495) 276 25 19 between 9.00-16.00 hours, Monday-Friday, Moscow time

Email: info@maltavac-ru.com

Submission Timings:
0900-1600hrs (Monday-Friday)

Address:
Semashko pereulok 117G,
Rostov-on-Don, 344018

Passport Collection Timings:
0900-1600hrs (Monday-Friday)

For information:
Call +7(495) 276 25 19 between 9.00-16.00 hours, Monday-Friday, Moscow time

Email: info@maltavac-ru.com

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